Frequently Asked Questions

Let's talk poop. It's not the most glamorous topic, but it's a reality for dog owners. At Poo Bears, we're all about making that reality a little less...well, messy. We know you have questions about our professional dog waste removal service, and we're happy to answer them.


For example, a common one is frequency. "How often should you have my yard be cleaned?" We usually suggest weekly service to keep things fresh and sanitary, but we can customize a plan that works for you.


Price is another important factor, and we offer competitive rates and flexible options.


And of course, safety is paramount. Our trained team uses safe and responsible methods, ensuring a healthy environment for your pets and family. We sanitize our scooping tools between yards with a kennel grade disinfectant solution.


Ready to reclaim your yard? Let's chat.

  • What if my dog is territorial or doesn't like strangers?

    Let us know! We can work with you to find a solution, such as scheduling visits when your dog is inside or focusing on specific areas of your yard. Your pet's comfort is important to us.

  • What if I'm not home during the service?

    No problem! We can access your yard through a designated gate or other pre-arranged entry point. We'll upload pictures of closed gates, our trucks or bags of waste within the client portal for every visit.

  • What if I find dog waste after your service?

    We strive for perfection! If you're not completely satisfied, contact us, and we'll return promptly to re-clean the area at no additional charge. We are human, so mistakes happen, but we will always try to rectify any issues. 

  • What if it rains on my scheduled service day?

    We work rain or shine! Dog waste needs to be removed regardless of weather, and we're equipped to handle most conditions. We'll only reschedule in extreme weather events.

  • What if I need to cancel or reschedule a service?

    We understand things come up. Just give us 24 hours' notice to cancel or reschedule your service without penalty. We appreciate your cooperation.

  • What if I have a specific area of my property I want you to focus on?

    Absolutely! Just let us know your preferences, and we'll tailor our service to meet your specific needs. We're happy to accommodate special requests.

  • What if I have questions or concerns during the service period?

    We're always here to help! Feel free to contact us anytime with questions or concerns. We value your feedback and strive to provide excellent customer service.